These regulations are intended exclusively for end consumers, and the use of the program by distributors or retailers is prohibited.
To request a product exchange, the consumer must contact sac@alisul.com.br, providing: Full name, phone number, email, residential address, the commercial establishment where the product was purchased, along with complete product details: Name, packaging presentation, manufacturing date, batch number, problem description, and meet the following conditions:
Alisul Alimentos S/A Quality Control will evaluate the provided information and guide the product exchange procedure.
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